Privacy policy

Privacy Policy – Synergy CNC Ltd

Last Updated: 6 July 2026

Synergy CNC Ltd ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or interact with us.

1. Who We Are

Synergy CNC Ltd is a company registered in England and Wales. Company Number: 12740588 VAT Number: 352723310 Registered Address: Unit 5, Devon Units, Hatchmoor Industrial Estate, Torrington, EX38 7HP

2. Data We Collect

We may collect the following types of personal data:

  • Name and contact details (email address, phone number, address)
  • Information you provide when making an enquiry or placing an order
  • Technical data (IP address, browser type, and usage data via cookies)

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries
  • Process and fulfil orders
  • Provide customer support and aftercare
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Performance of a contract (e.g. when you place an order)
  • Legitimate interest (e.g. improving our services)
  • Legal obligation (e.g. accounting and tax requirements)

5. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service providers who help us operate our business (e.g. delivery companies, accountants)
  • Professional advisors (e.g. lawyers)
  • Regulatory authorities where required by law

6. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (for example, financial records are kept for 6 years).

7. Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request transfer of your data to another organisation

To exercise any of these rights, please contact us at info@synergycnc.co.uk.

8. Cookies

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Synergy CNC Ltd Email: info@synergycnc.co.uk Address: Unit 5, Devon Units, Hatchmoor Industrial Estate, Torrington, EX38 7HP